So if you, like me were lured into buying a laptop, phone, or tablet with the promise of getting unlimited data usage, you probably can understand the frustration of getting capped on an unlimited plan! AT&T, Verizon and other companies recently have started ‘throttling’ their unlimited plan customers from getting unlimited data. What does that mean? It means you are using too much, so although we are still going to give you unlimited data (as our contract states), we are going to make it go REAL slow for you.(They told us the speed we were getting)
I think this is going to turn into a class action lawsuit. They promised and defaulted, it’s not our fault we watched too many YouTube videos and your stupid system couldn’t handle it! All the while, you are making BILLIONS. F That!
THERE SHOULD BE A LAW!
Isn’t this false advertising? Once on my iPad (AT&T), my credit card had expired and they had long before stopped offering unlimited plans. You sign up for your data plan on the device, but it wasn’t offering it anymore. I had to spend like 2 hours to get them to let me have my ‘grandfathered’ unlimited plan back.
More recently, I discovered that of the 5 droid phones that are on my Verizon wireless plan, I was the only one WITHOUT unlimited data! But, I’m the one paying for all the lines and the phones! So I call up Verizon and explain this to them. They tell me ‘sorry, we don’t do unlimited any more, you will have to sign up for the metered plan 2gb for $30 (lowest plan)’. I was shocked, and continued to explain that I was the one paying for ALL THESE and I am the only one without it AND the other phones are $30 for unlimited and you want me to pay $30 for 2gb’s. They basically said ‘sorry sir, we can’t do anything about it’.
So I asked them, ok fine, I want to switch ONE of the unlimited grandfathered plans on MY account to MY phone instead. They said ‘sorry sir, we can’t do that either, the plan is connected to the number’. I was getting very livid at this point, again explaining it’s my freakin’ account.
So in order to circumvent their stupidity, I ended up planning to transfer my number to another carrier, and then transfer it back. Guess what happened? When the other carrier took the phone number off my Verizon account, they charged me a $330 fee for early termination.
In the end, I did get my unlimited data plan by transferring it back to Verizon, but having to force my assistant to lose her phone number! I’m also disputing the early termination fee. Ridiculous!
Message to the FCC: Make this stop!